Shipping & Returns
Shipping Policy
Our orders are shipped from our world wide distribution warehouse and while we cannot guarantee delivery times, you should expect delivery in 1-3 weeks after receipt of order. We endeavor to meet the following schedule:
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Orders will be despatched next business day for in-stock merchandise and where payment verification is successful if the order is received Monday to Thursday. Orders placed Friday to Sunday be despatched by the end of the following business day.
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Deliveries are made Monday to Friday, excluding bank and public holidays.
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Deliveries to outlying areas and the Scottish Islands may take a little longer.
M3ntal Performance will only deliver to addresses within Great Britain and Northern Ireland, and for PayPal payments, only to the account holder's billing address. We are unable to accept orders for delivery to The Channel Islands and BFPO addresses.
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We will provide tracking information by email after your goods have been despatched. Please use this service to follow the progress of your delivery. If you need assistance, please contact the M3ntal Performance team.
Current delivery charges will be displayed at the checkout and included in your total order amount.
Return & Exchange Policy
M3ntal Performance is committed to making your shopping experience a success.
If you change your mind or are not 100% satisfied with your purchase, we will accept returns of unused and unfitted merchandise for up to 14 days from the day following receipt for a refund or 28 days for an exchange, or 30 days if the goods are faulty or wrongly supplied. Proof of purchase, such as a copy of the original Delivery Note is required for reimbursement of the full purchase price. In all cases, unless otherwise agreed, refunds will be made to the card used for the original payment.